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TrustSoft Privacy Policy
Last updated at 14:27 on 04.01.2008

TrustSoft Privacy Statement

  1. Our Commitment To Privacy
  2. Your privacy is important to us. In this statement we explain our online information practices and the choices you can make about the way your information is collected and used. We will use all reasonable efforts to make this statement available on our homepage and at every point where personal identifying information ("personal information") may be requested.

  3. The Information We Collect
  4. This statement applies to all information collected or submitted on all TrustSoft's websites. On some pages, you can order products, make requests, and register to receive software. The types of personal information collected at these pages include (but are not necessarily limited to):

    • Name
    • Address
    • Email address
    • Phone number
    • Credit/Debit Card Information
    • Other method-of-payment information
    • Operating system information
  5. Cookies
  6. When you view our website we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive. Cookies do not spy on you or otherwise invade your privacy.

    If you do not want us to store cookies on your computer, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use some of the products and/or services at our website.

    We use cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection. We also use cookies to track the results of our own marketing efforts.

    We use cookies to track sales from our reseller network to credit them with sale of our product, and on occasion, to identify resellers with whom we have issues. We also use cookies to identify users of public proxy servers. We use cookies in these ways to protect our customers and ourselves from fraudulent transfers and transactions.

    We may use an outside advertisement server company to display ads on our site. These ads may contain cookies. The advertisement server company may collect cookies received with outside banner ads. We do not have access to information that would confirm the use of cookies by the advertisement server company.

  7. The Way We Use Information
  8. We use the information you provide about yourself when placing an order mainly to complete that order and to credit our resellers and track our own advertising campaigns. We use return email addresses to answer the email we receive for technical support, customer service, email updates and to send registered users their unlock codes. The other possible ways we may use your personal information:

    • To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
    • To assist us in creating content that is relevant to you;
    • To provide you with special offers that may be of interest to you;
    • To assist us in creating better products and services to meet your needs;
    • To help you quickly find software, services or product information important to you;
    • To run contests from time to time.
  9. With Whom We May Share Information
  10. We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    We do not share your personal information with outside parties except to the extent necessary to complete that order, and otherwise as described in this section.

    We may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, provide software programs or portions of programs, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of TrustSoft.

    However, in certain instances, we may be required to disclose your information to government officials or otherwise under our legal obligations, for example, under a subpoena or court order.

  11. Website Traffic
  12. We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout TrustSoft’s website. Such information is not correlated with any personal information.

  13. Data Security
  14. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    All online credit card and other similar transactions are performed only on secure servers through a secure socket layer (SSL) connection.

  15. Children's Privacy
  16. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

  17. Third Party Websites
  18. This website may provide links to third party websites. Any such links are provided solely as a convenience to you. TrustSoft has no control over these websites or their content and does not assume any responsibility or liability for these websites. TrustSoft does not endorse or make any representations about these websites, or any information, materials, or products found on these websites. If you access any of the third party websites linked on this website, you do so at your own risk.

  19. How You Can Access Or Correct Your Information
  20. At any time, you may later review or update the personal information we have collected online from you by contacting us at: billing@trustsoft.com.

    To protect your privacy and security, we may also take reasonable steps to verify your identity before granting access or making corrections.

    Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. We will use all reasonable efforts to ensure that your information is removed from or corrected in our records.

  21. Choice/Opt-In
  22. Upon initial registration with TrustSoft, you may be asked to opt-in to continue to receive communications from our partners. You will be asked if you want to receive communications from us. Thereafter, you may opt-out from these communications by sending an email to support@trustsoft.com

  23. Policy Changes
  24. We do update our policy from time to time without notice, so please check back periodically. All updates will be published at this site. In the event there is a major change to our privacy practices, a prominent notice would be posted on our website. If the change involves the use of your personal information, the notice will contain instructions on how you can opt-out of such use.

  25. How To Contact Us
  26. Should you have other questions or concerns about our privacy policies, please send us an email to support@trustsoft.com.

     

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